[WARUG] *** WARUG-Fri 24 Oct 2008-8AM to 1PM-BAH Auditorium-Mclean,
VA ***
Betina Lose
betina at bleeding-edge.com
Thu Oct 9 20:49:25 EDT 2008
Dear WARUG Listers -
This is a reminder of our upcoming Washington D.C. Area Remedy Users Group
(WARUG) meeting on Friday 24 October 2008 again at the Booz Allen Hamilton
building in Mclean, VA. The agenda has been finalized as follows:
9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome
9:15 - 10:00 Jeff Mikulas, BMC,"Identity Management w/ Service
Request Management"
10:00 - 10:15 Break
10:15 - 11:00 Mark Herring, Abydos, "Analyzing, Documenting,
Editing and Graphically Presenting
Workflow Rules with Abydos Analyser"
11:00 - 11:45 David Quinn, BMC, "BMC Remedy Updates (ARS 7.5
Update, Recent Acquisitions, New Pricing Model,
General Sizing Guidelines, Things to Consider when Installing ITSM 7, Q&A)"
11:45 - 12:00 Betina Lose, Meeting Close
If you think you'll attend, please let me know by 17 October 2008 in order
to get you on the BAH access list and have a badge made for you.
Looking forward to seeing everyone on Friday, 24 October.
--BL
____________________________________________________
Betina Lose, President/Software Engineer
Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)
Certified ITIL V3 Foundation
Bleeding Edge Technologies, LLC
18411 Kingsmill Street
Leesburg, VA 20176
Chairperson, WARUG
www.warug.org
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