[WARUG] *** WARUG-Fri 24 Oct 2008-8AM to 1PM-BAH Auditorium-Mclean, VA ***

[Betina Lose]

Dear WARUG Listers -

 

It's not too late to let me know you're coming to the Washington D.C. Area
Remedy Users Group (WARUG) meeting this Friday 24 October 2008 at the Booz
Allen Hamilton building in Mclean, VA.   Please provide me your First and
Last Name and the company you represent in order to add you to the BAH
access list and have a badge made for you.  Badges will be picked up at the
meeting.

 

The agenda for the Friday 24 October 2008 WARUG meeting is as follows:

 

   9:00 - 9:15            Betina Lose,  WARUG Chairperson,  Welcome

 

   9:15 - 10:00         Jeff Mikulas, BMC,"Identity Management w/ Service
Request Management"

 

  10:00 - 10:15        Break

  10:15 - 11:00        Mark Herring,  Abydos, "Analyzing, Documenting,
Editing and Graphically Presenting 

 
Workflow Rules with Abydos Analyser"

 

  11:00 - 11:45        David Quinn, BMC, "BMC Remedy Updates (ARS 7.5
Update, Recent Acquisitions, New Pricing Model,

 
General Sizing Guidelines, Things to Consider when Installing ITSM 7, Q&A)"

 

  11:45 - 12:00         Betina Lose, Meeting Close

 

WARUG meetings are open to anyone interested in the BMC Remedy and related
products.  Meetings are free of charge for both the attendees and the
presenters.

 

Looking forward to seeing everyone on Friday, 24 October.

 

--BL

 

____________________________________________________

Betina Lose, President/Software Engineer

Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)

Certified ITIL V3 Foundation

Bleeding Edge Technologies, LLC

18411 Kingsmill Street

Leesburg, VA 20176

 

Chairperson, WARUG

www.warug.org 

 

 

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