[WARUG] *** WARUG-Fri 24 Oct 2008-8AM to 1PM-BAH Auditorium-Mclean, VA ***

[Betina Lose]

Dear WARUG Listers -

 

Concerning the Washington D.C. Area Remedy Users Group (WARUG) meeting this
Friday 24 October 2008 at the Booz Allen Hamilton building in Mclean, VA,
thank you to everyone who has RSVPed.  If you sent me email, please know
that you are on the list and will be admitted to the meeting (whether I've
emailed you back or not).  If you have not yet RSVPed and would like to
attend the meeting, please email me providing your First and Last Name and
the company you represent in order to add you to the BAH access list and
have a badge made for you.  Badges will be picked up at the meeting.

 

The agenda for the Friday 24 October 2008 WARUG meeting is as follows:

 

   9:00 - 9:15            Betina Lose,  WARUG Chairperson,  Welcome

 

   9:15 - 10:00         Jeff Mikulas, BMC,"Identity Management w/ Service
Request Management"

 

  10:00 - 10:15        Break

  10:15 - 11:00        Mark Herring,  Abydos, "Analyzing, Documenting,
Editing and Graphically Presenting 

 
Workflow Rules with Abydos Analyser"

 

  11:00 - 11:45        David Quinn, BMC, "BMC Remedy Updates (ARS 7.5
Update, Recent Acquisitions, New Pricing Model,

 
General Sizing Guidelines, Things to Consider when Installing ITSM 7, Q&A)"

 

  11:45 - 12:00         Betina Lose, Meeting Close

 

WARUG meetings are open to anyone interested in the BMC Remedy and related
products.  Meetings are free of charge for both the attendees and the
presenters.

 

Looking forward to seeing everyone on Friday, 24 October.

 

--BL

 

____________________________________________________

Betina Lose, President/Software Engineer

Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)

Certified ITIL V3 Foundation

Bleeding Edge Technologies, LLC

18411 Kingsmill Street

Leesburg, VA 20176

 

Chairperson, WARUG

www.warug.org 

 

 

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