[WARUG] Re: WARUG Digest, Vol 31, Issue 4

Tue Aug 25 09:23:56 EDT 2009

Mahi,

the field is a temp field, so it is not on the current view, but it is
there.

Tami
On Mon, Aug 24, 2009 at 9:03 PM, <warug-request at warug.org> wrote:

> Send WARUG mailing list submissions to
>        warug at warug.org
>
> To subscribe or unsubscribe via the World Wide Web, visit
>        http://isaac.bleeding-edge.com/mailman/listinfo/warug
> or, via email, send a message with subject or body 'help' to
>        warug-request at warug.org
>
> You can reach the person managing the list at
>        warug-owner at warug.org
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of WARUG digest..."
>
>
> Today's Topics:
>
>   1. RE: FW: Syncing CTM:People with User Form. (Joseph M Bucci)
>   2. *** Presentation from WARUG 8/21/2009 - Trouble Shooting
>      Techniques *** (Betina Lose)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 24 Aug 2009 13:04:28 -0400
> From: Joseph M Bucci <jmbucci at us.ibm.com>
> Subject: RE: [WARUG] FW: Syncing CTM:People with User Form.
> To: "Reddy, Mahi" <Mahi.Reddy at FTIConsulting.com>,
> qmackey at columnit.com
> Cc: warug-bounces at warug.org, warug at warug.org
> Message-ID:
>        <
> OFFAE48E3B.A0446EFD-ON8525761C.005D402C-8525761C.005DCC0D at us.ibm.com>
> Content-Type: text/plain; charset="utf-8"
>
> I concur.
> I think we still have a form name problem here.
> There was some confusion at the meeting also I believe.
>
>
> Joe Bucci
> IBM GBS Strategy and Change
> C - 703-608-4467
> jmbucci at us.ibm.com
>
>
>
> From:
> "Reddy, Mahi" <Mahi.Reddy at FTIConsulting.com>
> To:
> "Betina Lose" <betina at bleeding-edge.com>, <warug at warug.org>
> Date:
> 08/24/2009 09:20 AM
> Subject:
> RE: [WARUG] FW: Syncing CTM:People with User Form.
> Sent by:
> warug-bounces at warug.org
>
>
>
> Hello:
>
> We have some issue like system does not allow the users to update the
> data, even though user has proper rights.
>
> When I verify the CTP:People Permission Groups form; there is not z1D
> Action field at all.
>
> Our Remedy System information:
> Server version : 7.1.00 Patch 005
> ITSM version 7.0.3 and Patch 7
>
>
> I appreciate your help in this regards.
>
> Thank you,
>
> Mahi Reddy
>
>
> From: warug-bounces at warug.org [mailto:warug-bounces at warug.org] On Behalf
> Of Betina Lose
> Sent: Saturday, August 22, 2009 8:19 PM
> To: warug at warug.org
> Subject: [WARUG] FW: Syncing CTM:People with User Form.
>
> Dear WARUG Listers –
>
> Concerning the issue brought up at Friday’s WARUG meeting where People and
> User permissions get out of synch, below please find the instructions from
> Quentin about how to resolve it w/o having to delete the account.  Thank u
> to everyone who contributed to the conversation.
>
> --BL
>
> ____________________________________________________
> Betina Lose, President/Software Engineer
> Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)
> Certified ITIL V3 Foundation
> Bleeding Edge Technologies, LLC
> 18411 Kingsmill Street
> Leesburg, VA 20176
>
> Chairperson, WARUG
> www.warug.org
>
>
> From: Quentin Mackey [mailto:qmackey at columnit.com]
> Sent: Friday, August 21, 2009 11:40 AM
> To: betina at bleeding-edge.com
> Subject: Syncing CTM:People with User Form.
>
> Betina,
>
> Here is the steps I spoke about to sync the CTM:People and User form for a
> user’s permissions -
>
> Open CTM:People Permission Groups in the User tool
> If z1D Action field is not visible, you will need to temporarily unhide it
> either through the Admin tool or by customizing the view in the User Tool.
>
> Search for the User
> Modify All and put START in all caps in z1D Action field. Save the change.
>
>
>
>
>
>
> Regards,
>
> Quentin Mackey
> VP – Consulting Services
> Column Technologies, Inc.
> O: 281-576-7162
> C: 917-628-3077
> F: 413.832.0744
>
> bmcsoftware 2007 Worldwide Top Solution Partner
> bmcsoftware Elite Solution Partner
> bmcsoftware BSM Certified Partner
> www.columnit.com_______________________________________________
> WARUG mailing list
> WARUG at warug.org
> http://isaac.bleeding-edge.com/mailman/listinfo/warug
>
>
>
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL:
> http://isaac.bleeding-edge.com/pipermail/warug/attachments/20090824/0a3fc557/attachment-0001.html
>
> ------------------------------
>
> Message: 2
> Date: Mon, 24 Aug 2009 20:46:28 -0400
> From: Betina Lose <betina at bleeding-edge.com>
> Subject: [WARUG] *** Presentation from WARUG 8/21/2009 - Trouble
>        Shooting        Techniques ***
> To: <warug at warug.org>
> Message-ID: <05dc01ca251d$7c974c50$75c5e4f0$@com>
> Content-Type: text/plain; charset="us-ascii"
>
> Skipped content of type multipart/alternative-------------- next part
> --------------
> A non-text attachment was scrubbed...
> Name: WARUGAug2009MethodologyBP.ppt
> Type: application/vnd.ms-powerpoint
> Size: 1849344 bytes
> Desc: not available
> Url :
> http://isaac.bleeding-edge.com/pipermail/warug/attachments/20090824/5447bdca/WARUGAug2009MethodologyBP.ppt
>
> ------------------------------
>
> _______________________________________________
> WARUG mailing list
> WARUG at warug.org
> http://isaac.bleeding-edge.com/mailman/listinfo/warug
>
>
> End of WARUG Digest, Vol 31, Issue 4
> ************************************
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20090825/074446fa/attachment.html