[WARUG] *** Job Posting - Remedy ***

[Betina Lose]

Dear WARUG Listers -

 

Kevin has provided updated links and included the job description as well:

 

http://seeker.dice.com/jobsearch/servlet/JobSearch?op=302
<http://seeker.dice.com/jobsearch/servlet/JobSearch?op=302&dockey=xml/1/2/12
868a7d0ce9ee6560233fcc09e970e6 at endecaindex&source=19&FREE_TEXT=technical+ins
tructor&rating=99>
&dockey=xml/1/2/12868a7d0ce9ee6560233fcc09e970e6 at endecaindex&source=19&FREE_
TEXT=technical+instructor&rating=99

 

 

http://www.careerbuilder.com/Jobseeker/Jobs/JobResults.aspx?IPath=QH
<http://www.careerbuilder.com/Jobseeker/Jobs/JobResults.aspx?IPath=QH&ch=&rs
=&s_rawwords=technical+Instructor&s_jobtypes=ALL&s_freshness=30&s_education=
DRNS&s_freeloc=22102&qsbButton=Find+Jobs+%3E%3E>
&ch=&rs=&s_rawwords=technical+Instructor&s_jobtypes=ALL&s_freshness=30&s_edu
cation=DRNS&s_freeloc=22102&qsbButton=Find+Jobs+%3E%3E

 

BMC Software, Inc (NYSE: BMC), is a leading provider of enterprise
management solutions that empower companies to manage IT from a business
perspective. Delivering Business Service Management, BMC Software solutions
span enterprise systems, applications, databases and service management.
Founded in 1980, BMC Software has offices worldwide and posted fiscal 2006
revenues of more than $1.49 billion.

Location: USA McLean 

 

 

 

 

Position Description: 

 

 

BMC Software is currently seeking a Technical Instructor in the McLean Va.
area. 

 

A BMC Software Technical Instructor teaches multiple courses and performs
instructional delivery of approved course materials. 

 

The successful candidate will work within a team and also have strong
self-discipline and be able to work independently. 

 

Must be willing to teach classes in BMC, partner, customer and contract
facilities, be able to present and articulate technical concepts confidently
to varying audiences and be flexible and willing to adjust to changing
assignments. 

 

A Technical Instructor rapidly assimilates information when preparing to
teach new courses and takes initiative in handling classroom situations by
demonstrating flexibility for optimum customer satisfaction. 

 

The successful candidate also: 

 

Clearly communicates in oral and in written communication; listens, responds
and keeps others informed about new technology, products, issues, and
processes. 

 

Works collaboratively with instructional design team that contributes to
course development. 

 

Works collaboratively with Education Service Desk and Sales Representatives
as requested to ensure customer satisfaction; interview customers, and
recommend proper courses. 

 

Shows understanding of current business issues relevant to the broad
organization and business. 

 

Keeps informed regarding industry practices and developments. 

 

Manages costs when on travel assignments. 

 

Participates in the training and preparation process for new or less
experienced instructors. 

 

Position Requirements: 

 

This position requires the following minimum qualifications: 

 

Strong technical and troubleshooting skills in at least one software
application or technology. 

 

Previous experience working for a training organization, software vendor,
consulting firm or system integrator is also desired. 

 

Qualified candidate must have excellent oral presentation and customer
interaction skills. 

 

Minimum of two years of applicable experience within a professional services
or software industry organization. 

 

Experience with BMC Remedy AR System and ITSM 7x is strongly desired 

 

Special Consideration: 

 

Must be willing to travel up to 75%. 

 

Must have current passport and be able to travel to other countries and
regions without restriction. 

 

 

Ability to work independently and manage time effectively 

 

Excellent presentation and interpersonal skills 

 

Experience with development of custom training materials 

 

Maintain acceptable level of customer satisfaction from customer evaluations


 

BMC Remedy AR/ITSM experience helpful

 

 

 

____________________________________________________

Betina Lose, President/Software Engineer

Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)

Certified ITIL V3 Foundation

Bleeding Edge Technologies, LLC

18411 Kingsmill Street

Leesburg, VA 20176

 

Chairperson, WARUG

www.warug.org

 

 

From: warug-bounces at warug.org [mailto:warug-bounces at warug.org] On Behalf Of
Betina Lose
Sent: Wednesday, June 17, 2009 9:42 PM
To: warug at warug.org
Subject: [WARUG] *** Job Posting - Remedy ***

 

Dear WARUG Listers -

 

Please go to the following link for information about a Remedy position:

 

http://jobview.monster.com/getjob.aspx?JobID=81109481
<http://jobview.monster.com/getjob.aspx?JobID=81109481&q=technical+instructo
r&cy=us&lid=316&re=0&pg=1&dv=1&AVSDM=2009-05-20+11%3a52%3a00&seq=4&fseo=1&is
js=1&re=1000>
&q=technical+instructor&cy=us&lid=316&re=0&pg=1&dv=1&AVSDM=2009-05-20+11%3a5
2%3a00&seq=4&fseo=1&isjs=1&re=1000

 

And contact Kevin for further information:

 

Kevin Williams

BMC Software

Phone: 412-347-5577

Mobile: 412-496-5426

 

--BL

 

____________________________________________________

Betina Lose, President/Software Engineer

Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)

Certified ITIL V3 Foundation

Bleeding Edge Technologies, LLC

18411 Kingsmill Street

Leesburg, VA 20176

 

Chairperson, WARUG

www.warug.org

 

 

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