From betina at bleeding-edge.com Sat Oct 3 11:26:43 2009 From: betina at bleeding-edge.com (Betina Lose) Date: Sat Oct 3 11:26:38 2009 Subject: [WARUG] *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, VA *** Message-ID: <297201ca443d$ea1f63e0$be5e2ba0$@com> Dear WARUG Listers - Our next Washington D.C. Area Remedy Users Group (WARUG) meeting will be held on Friday 23 October 2009 again at the Booz Allen Hamilton building at 8283 Greensboro Drive, Mclean, VA 22102. The agenda for the meeting is as follows: 9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome 9:15 - 10:00 Alex Sapp-Aeorprise & Gary Holland-BMC, "Mobilizing Remedy ARS w/Aeroprise" 10:00 - 10:15 Break 10:15 - 11:00 Cliff O'Neal, Micro Focus,"Load Testing Remedy with SilkPerformer" 11:00 - 11:45 Lenny Warren, RMI, "Working with BMC Remedy 7.5 Developer Studio" 11:45 - 12:00 Betina Lose, Meeting Close There is no formal membership sign up, but you will need to RSVP to me in order to get on BAH's security access list. Please send me email by 16 October 2009 if you think you will attend with the following information: . First Name . Last Name . Company you work for . Whether or not you are a foreign national This information will be provided to BAH's security department. You will be given a conference badge at the meeting with proper photo ID. WARUG meetings are for anyone interested in the BMC Remedy products and related tools. Please also visit www.warug.org for detailed information about WARUG and a list of past meeting topics. We look forward to seeing you on 23 October! --BL ____________________________________________________ Betina Lose, President/Software Engineer Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) Certified ITIL V3 Foundation Bleeding Edge Technologies, LLC 18411 Kingsmill Street, Leesburg, VA 20176 703-855-6989 Chairperson, WARUG www.warug.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091003/0ea37b88/attachment-0001.html From rmisolutions at verizon.net Mon Oct 5 06:44:26 2009 From: rmisolutions at verizon.net (Lenny Warren) Date: Mon Oct 5 06:44:37 2009 Subject: [WARUG] Re: WARUG Digest, Vol 32, Issue 1 Message-ID: <714585219.490095.1254739466930.JavaMail.root@vms181.mailsrvcs.net> An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091005/af815165/attachment.html From Ken.Lapierre at usdoj.gov Tue Oct 6 07:51:20 2009 From: Ken.Lapierre at usdoj.gov (Lapierre, Ken) Date: Tue Oct 6 07:58:26 2009 Subject: [WARUG] Approval Mappings 7.05 p002 Message-ID: Hello, I attended the last WARUG meeting and noticed several folks who are implementing 7.5 and I wanted to query your responses on some findings that I have uncovered with Approval Mappings form and AP:Role form. On the Approval Mappings form is a selection field that allows you to select the type of approver for the mapping, with values: 1. Individual 2. Group (Support) 3. Inherent Group/Role Inherent Group/Role allows you to select any of the Change assignment groupings to be considered as an approver (Individuals with Change Approver function role within the group). The 1 item that seems to be missing that was there from previous versions is AP:Role created groups. I understand the premise of the AP:Role form is to capture those individuals with change management functional roles and allows the approval engine and change assignment grouping menus to use these system created records for workflow functionality. But...if I create an AP:Role such as "Tech Managers" and place valid approvers within the role from other support groups designations. I don't see how out of the box to use the new role in the Approval Mappings form. I have come up with a workaround using the OOTB functionality but it is cumbersome and requires a small add-on customization to the Support Group form. I'd be interested if others have come to this finding and/or know of a way to do this that I may be missing. Thanks, Ken LaPierre DOJ/JMD/ESS Sr. Remedy Consultant Intelligent Decisions -------------- next part -------------- An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091006/925ce31f/attachment.html From betina at bleeding-edge.com Sun Oct 11 12:15:21 2009 From: betina at bleeding-edge.com (Betina Lose) Date: Sun Oct 11 12:15:53 2009 Subject: [WARUG] Bob Beauchamp, BMC Chairman & CEO on BSM aboard RightStar's Annual DC Potomac River Cruise-3 Nov 2009 Message-ID: <03bf01ca4a8e$08d308e0$1a791aa0$@com> Dear WARUG Listers - RightStar Systems is having their annual complimentary 3 course lunchtime Potomac River Cruise aboard the Odyssey III in Washington D.C. on 3 Nov 2009 from 10:45am - 1:30pm featuring Bob Beauchamp, BMC Chairman and CEO on the subject of BSM. For further details and registration, please visit http://www.rightstarsystems.com/ or contact Nick Miles at nick.miles@rightstarsystems.com . I attended last year and found the boat ride to be lovely, fellow table guests good company, the food tasty and the discussions informative. --BL ____________________________________________________ Betina Lose, President/Software Engineer Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) Certified ITIL V3 Foundation Bleeding Edge Technologies, LLC 18411 Kingsmill Street, Leesburg, VA 20176 703-855-6989 Chairperson, WARUG www.warug.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091011/28ad66ac/attachment-0001.html From betina at bleeding-edge.com Sun Oct 11 12:28:46 2009 From: betina at bleeding-edge.com (Betina Lose) Date: Sun Oct 11 12:29:15 2009 Subject: [WARUG] *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, VA *** Message-ID: <042401ca4a8f$e89d1d70$b9d75850$@com> Dear WARUG Listers - Our next Washington D.C. Area Remedy Users Group (WARUG) meeting will be held on Friday 23 October 2009 again at the Booz Allen Hamilton building at 8283 Greensboro Drive, Mclean, VA 22102. The agenda for the meeting is as follows: 9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome 9:15 - 10:00 Alex Sapp-Aeorprise & Gary Holland-BMC, "Mobile BMC Remedy ITSM" 10:00 - 10:15 Break 10:15 - 11:00 Cliff O'Neal, Micro Focus,"Load Testing Remedy with SilkPerformer" 11:00 - 11:45 Lenny Warren, RMI, "Working with BMC Remedy 7.5 Developer Studio" 11:45 - 12:00 Betina Lose, Meeting Close There is no formal membership sign up, but you will need to RSVP to me in order to get on BAH's security access list. Please send me email by 16 October 2009 if you think you will attend with the following information: . First Name . Last Name . Company you work for . Whether or not you are a foreign national This information will be provided to BAH's security department. You will be given a conference badge at the meeting with proper photo ID. WARUG meetings are for anyone interested in the BMC Remedy products and related tools. Please also visit www.warug.org for detailed information about WARUG and a list of past meeting topics. We look forward to seeing you on 23 October! --BL ____________________________________________________ Betina Lose, President/Software Engineer Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) Certified ITIL V3 Foundation Bleeding Edge Technologies, LLC 18411 Kingsmill Street, Leesburg, VA 20176 703-855-6989 Chairperson, WARUG www.warug.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091011/98f4a550/attachment.html From argademahesh at gmail.com Mon Oct 12 22:31:30 2009 From: argademahesh at gmail.com (mahesh argade) Date: Mon Oct 12 22:31:59 2009 Subject: [WARUG] Re: WARUG Digest, Vol 32, Issue 2 In-Reply-To: <20091011161557.7531D1735174@isaac.bleeding-edge.com> References: <20091011161557.7531D1735174@isaac.bleeding-edge.com> Message-ID: Hello , Could you please share the presentation on 11:00 - 11:45 Lenny Warren, RMI, "Working with BMC Remedy 7.5 Developer Studio" which was done on Friday 23 October 2009 . Thanks !!! Mahesh On Sun, Oct 11, 2009 at 9:45 PM, wrote: > Send WARUG mailing list submissions to > warug@warug.org > > To subscribe or unsubscribe via the World Wide Web, visit > http://isaac.bleeding-edge.com/mailman/listinfo/warug > or, via email, send a message with subject or body 'help' to > warug-request@warug.org > > You can reach the person managing the list at > warug-owner@warug.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of WARUG digest..." > > Today's Topics: > > 1. Re: WARUG Digest, Vol 32, Issue 1 (Lenny Warren) > 2. Approval Mappings 7.05 p002 (Lapierre, Ken) > 3. Bob Beauchamp, BMC Chairman & CEO on BSM aboard RightStar's > Annual DC Potomac River Cruise-3 Nov 2009 (Betina Lose) > > > ---------- Forwarded message ---------- > From: Lenny Warren > To: warug@warug.org > Date: Mon, 05 Oct 2009 05:44:26 -0500 (CDT) > Subject: [WARUG] Re: WARUG Digest, Vol 32, Issue 1 > Betina > > I have an annoucement, a request and a response to one of the questions. > > First, the response to Drew Shuller's question. The rate depends on who > you are asking and who is asking for a consultant/administrator/developer. > The rates vary, but it is negotiable based on the experience level of the > individual looking for a job. If you want a body, pay them $40 to $60 and > hour. If you want an experience body, then you are looking at $90 to $120 > an hour. I have been offered different rates in the upper level but I am > also a former Remedy Consultant - BMC Instructor, with 12 years experience > in the AR System products. So the prices vary based on the company in need > of services in the Virginia, DC, Maryland area; however, like any job it can > change. > > Second, RMI Solutions is looking to set up a training center at the > University of Maryland University College off of RT 100 and RT 176 (next > door to Timbuktu for those crab cake lovers) - also looking at New Horizon > location in Baltimore, Maryland. Would any of you be interested in > attending a training class at this location that would involve training > associated to AR System 7.5 Administering and Performance Enhancement > training? If so, please let me know if this would be of interest to you and > if there are other training areas that you would like to see > conducted/offered at the same location. > > Finally, don't forget that WWRUG 09 is only a month away. The schedule is > set and the date is getting that much closer to happening. The dates are > November 9th to the 13th, at the Hard Rock Hotel and Casino in Las Vegas, > Nevada. If you cannot make this conference, would you at least like to see > the Tutorial Sessions being presented at the UMUC location in December > 2009? If so, please let me know as well. > > My email address is RMISOLUTIONS@VERIZON.NET. > > Thanks for your time. > > :Lenny Warren > > > Oct 3, 2009 11:27:23 AM, warug@warug.org wrote: > > Send WARUG mailing list submissions to > warug@warug.org > > To subscribe or unsubscribe via the World Wide Web, visit > http://isaac.bleeding-edge.com/mailman/listinfo/warug > or, via email, send a message with subject or body 'help' to > warug-request@warug.org > > You can reach the person managing the list at > warug-owner@warug.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of WARUG digest..." > > > Today's Topics: > > 1. Reston CTH rates (Drew Shuller) > 2. Cleared Sr Remedy / Business Process Opportunity in DC/MD > (Erica Woods) > 3. *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, > VA *** (Betina Lose) > 4. *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, > VA *** (Betina Lose) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Tue, 15 Sep 2009 16:08:32 -0500 > From: Drew Shuller > Subject: [WARUG] Reston CTH rates > To: DC Area Remedy Users Group > Message-ID: > <61729ff00909151408n700f6f45u9ad5db51e7e4bc5c@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > Hello everyone, I'm new on this list. Hope everyone's doing great! > > The reason that I joined is because a recruiter told me today that $40 for > a > CTH converting to $82k was the going rate for a mid level Remedy > Admin/Developer in Reston. Sounds low to me, but maybe things have changed. > Thoughts? > > Drew Shuller > Tulsa, OK > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://isaac.bleeding-edge.com/pipermail/warug/attachments/20090915/f9c10a8f/attachment-0001.html > > ------------------------------ > > Message: 2 > Date: 16 Sep 2009 11:14:06 -0400 > From: Erica Woods > Subject: [WARUG] Cleared Sr Remedy / Business Process Opportunity in > DC/MD > To: warug@warug.org > Message-ID: <1498084821.1253114077591.JavaMail.cfservice@webserver53> > Content-Type: text/plain; charset="utf-8" > > Skipped content of type multipart/alternative > > ------------------------------ > > Message: 3 > Date: Sun, 27 Sep 2009 10:17:56 -0400 > From: Betina Lose > Subject: [WARUG] *** WARUG-23 October 2009-8am to 1pm-BAH > Auditorium-Mclean, VA *** > To: > Message-ID: <187201ca3f7d$4f436840$edca38c0$@com> > Content-Type: text/plain; charset="us-ascii" > > Dear WARUG Listers - > > > > Our next Washington D.C. Area Remedy Users Group (WARUG) meeting will be > held on Friday 23 October 2009 again at the Booz Allen Hamilton building in > Mclean VA. The general meeting format is as follows: > > > > 8AM - 9AM Sign in and refreshments > > 9AM - 12PM Speakers > > 12PM - 1PM Mingling Hour > > > > Booz Allen Hamilton, 8283 Greensboro Drive, Mclean, VA > 22102 > > > > > > There is no formal membership sign up, but you will need to RSVP to me in > order to get on BAH's security access list. Please send me email by 16 > October 2009 if you think you will attend with the following information: > > > > . First Name > > . Last Name > > . Company you work for > > . Whether or not you are a foreign national > > > > This information will be provided to BAH's security department. You will be > given a conference badge at the meeting with proper photo ID. > > > > WARUG meetings are for anyone interested in the BMC Remedy products and > related tools. Please also visit www.warug.org for detailed information > about WARUG and a list of past meeting topics. > > > > We look forward to seeing you in October! > > > > --BL > > ____________________________________________________ > > Betina Lose, President/Software Engineer > > Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) > > Certified ITIL V3 Foundation > > Bleeding Edge Technologies, LLC > > 18411 Kingsmill Street, Leesburg, VA 20176 > > 703-855-6989 > > > > Chairperson, WARUG > > www.warug.org > > > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://isaac.bleeding-edge.com/pipermail/warug/attachments/20090927/47aafca6/attachment-0001.html > > ------------------------------ > > Message: 4 > Date: Sat, 3 Oct 2009 11:26:43 -0400 > From: Betina Lose > Subject: [WARUG] *** WARUG-23 October 2009-8am to 1pm-BAH > Auditorium-Mclean, VA *** > To: > Message-ID: <297201ca443d$ea1f63e0$be5e2ba0$@com> > Content-Type: text/plain; charset="us-ascii" > > Dear WARUG Listers - > > > > Our next Washington D.C. Area Remedy Users Group (WARUG) meeting will be > held on Friday 23 October 2009 again at the Booz Allen Hamilton building at > 8283 Greensboro Drive, Mclean, VA 22102. The agenda for the meeting is as > follows: > > > > 9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome > > 9:15 - 10:00 Alex Sapp-Aeorprise & Gary Holland-BMC, "Mobilizing > Remedy ARS w/Aeroprise" > > 10:00 - 10:15 Break > > 10:15 - 11:00 Cliff O'Neal, Micro Focus,"Load Testing Remedy with > SilkPerformer" > > 11:00 - 11:45 Lenny Warren, RMI, "Working with BMC Remedy 7.5 > Developer Studio" > > 11:45 - 12:00 Betina Lose, Meeting Close > > > > There is no formal membership sign up, but you will need to RSVP to me in > order to get on BAH's security access list. Please send me email by 16 > October 2009 if you think you will attend with the following information: > > > > . First Name > > . Last Name > > . Company you work for > > . Whether or not you are a foreign national > > > > This information will be provided to BAH's security department. You will be > given a conference badge at the meeting with proper photo ID. > > > > WARUG meetings are for anyone interested in the BMC Remedy products and > related tools. Please also visit www.warug.org for detailed information > about WARUG and a list of past meeting topics. > > > > We look forward to seeing you on 23 October! > > > > --BL > > ____________________________________________________ > > Betina Lose, President/Software Engineer > > Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) > > Certified ITIL V3 Foundation > > Bleeding Edge Technologies, LLC > > 18411 Kingsmill Street, Leesburg, VA 20176 > > 703-855-6989 > > > > Chairperson, WARUG > > www.warug.org > > > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091003/0ea37b88/attachment.html > > ------------------------------ > > _______________________________________________ > WARUG mailing list > WARUG@warug.org > http://isaac.bleeding-edge.com/mailman/listinfo/warug > > > End of WARUG Digest, Vol 32, Issue 1 > ************************************ > > > > ---------- Forwarded message ---------- > From: "Lapierre, Ken" > To: > Date: Tue, 6 Oct 2009 07:51:20 -0400 > Subject: [WARUG] Approval Mappings 7.05 p002 > > Hello, > > I attended the last WARUG meeting and noticed several folks who > are implementing 7.5 and I wanted to query your responses on some findings > that I have uncovered with Approval Mappings form and AP:Role form. > > On the Approval Mappings form is a selection field that allows you > to select the type of approver for the mapping, with values: > > 1. Individual > 2. Group (Support) > 3. Inherent Group/Role > > Inherent Group/Role allows you to select any of the Change > assignment groupings to be considered as an approver (Individuals with > Change Approver function role within the group). > > The 1 item that seems to be missing that was there from previous > versions is AP:Role created groups. I understand the premise of the AP:Role > form is to capture those individuals with change management functional roles > and allows the approval engine and change assignment grouping menus to use > these system created records for workflow functionality. But?if I create an > AP:Role such as "Tech Managers" and place valid approvers within the role > from other support groups designations. I don't see how out of the box to > use the new role in the Approval Mappings form. > > I have come up with a workaround using the OOTB functionality but > it is cumbersome and requires a small add-on customization to the Support > Group form. I'd be interested if others have come to this finding and/or > know of a way to do this that I may be missing. > > Thanks, > Ken LaPierre > DOJ/JMD/ESS > Sr. Remedy Consultant > Intelligent Decisions > > > ---------- Forwarded message ---------- > From: Betina Lose > To: > Date: Sun, 11 Oct 2009 12:15:21 -0400 > Subject: [WARUG] Bob Beauchamp, BMC Chairman & CEO on BSM aboard > RightStar's Annual DC Potomac River Cruise-3 Nov 2009 > > Dear WARUG Listers ? > > > > RightStar Systems is having their annual complimentary 3 course lunchtime > Potomac River Cruise aboard the Odyssey III in Washington D.C. on 3 Nov 2009 > from 10:45am ? 1:30pm featuring Bob Beauchamp, BMC Chairman and CEO on the > subject of BSM. For further details and registration, please visit > http://www.rightstarsystems.com/ or contact Nick Miles at > nick.miles@rightstarsystems.com . > > > > I attended last year and found the boat ride to be lovely, fellow table > guests good company, the food tasty and the discussions informative. > > > > --BL > > > > *____________________________________________________* > > *Betina Lose, *President/Software Engineer > > Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) > > Certified ITIL V3 Foundation > > *Bleeding Edge Technologies, LLC* > > 18411 Kingsmill Street, Leesburg, VA 20176 > > 703-855-6989 > > > > Chairperson, WARUG > > www.warug.org > > > > > > _______________________________________________ > WARUG mailing list > WARUG@warug.org > http://isaac.bleeding-edge.com/mailman/listinfo/warug > > -- Cheers, Mahesh !!!! "Your Efforts May Fail.....But Don't Fail To Make Efforts" -------------- next part -------------- An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091013/fac97eb7/attachment-0001.html From betina at bleeding-edge.com Wed Oct 14 18:00:34 2009 From: betina at bleeding-edge.com (Betina Lose) Date: Wed Oct 14 18:00:53 2009 Subject: [WARUG] REMINDER: *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, VA *** In-Reply-To: <042401ca4a8f$e89d1d70$b9d75850$@com> References: <042401ca4a8f$e89d1d70$b9d75850$@com> Message-ID: <07e801ca4d19$c1fc50a0$45f4f1e0$@com> Dear WARUG Listers - Our next Washington D.C. Area Remedy Users Group (WARUG) meeting will be held on Friday 23 October 2009 again at the Booz Allen Hamilton building at 8283 Greensboro Drive, Mclean, VA 22102. The agenda for the meeting is as follows: 9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome 9:15 - 10:00 Alex Sapp-Aeorprise & Gary Holland-BMC, "Mobile BMC Remedy ITSM" 10:00 - 10:15 Break 10:15 - 11:00 Cliff O'Neal, Micro Focus,"Load Testing Remedy with SilkPerformer" 11:00 - 11:45 Lenny Warren, RMI, "Working with BMC Remedy 7.5 Developer Studio" 11:45 - 12:00 Betina Lose, Meeting Close There is no formal membership sign up, but you will need to RSVP to me in order to get on BAH's security access list. Please send me email by 16 October 2009 if you think you will attend with the following information: . First Name . Last Name . Company you work for . Whether or not you are a foreign national This information will be provided to BAH's security department. You will be given a conference badge at the meeting with proper photo ID. WARUG meetings are for anyone interested in the BMC Remedy products and related tools. Please also visit www.warug.org for detailed information about WARUG and a list of past meeting topics. We look forward to seeing you on 23 October! --BL ____________________________________________________ Betina Lose, President/Software Engineer Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) Certified ITIL V3 Foundation Bleeding Edge Technologies, LLC 18411 Kingsmill Street, Leesburg, VA 20176 703-855-6989 Chairperson, WARUG www.warug.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091014/54e1d1bd/attachment.html From betina at bleeding-edge.com Sat Oct 17 21:58:48 2009 From: betina at bleeding-edge.com (Betina Lose) Date: Sat Oct 17 21:59:12 2009 Subject: [WARUG] LAST CHANCE TO RSVP: *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, VA *** In-Reply-To: <07e801ca4d19$c1fc50a0$45f4f1e0$@com> References: <042401ca4a8f$e89d1d70$b9d75850$@com> <07e801ca4d19$c1fc50a0$45f4f1e0$@com> Message-ID: <006c01ca4f96$8b66a890$a233f9b0$@com> Dear WARUG Listers - Last chance to sign up for our next Washington D.C. Area Remedy Users Group (WARUG) meeting will be held on Friday 23 October 2009 again at the Booz Allen Hamilton building at 8283 Greensboro Drive, Mclean, VA 22102. The agenda for the meeting is as follows: 9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome 9:15 - 10:00 Alex Sapp-Aeorprise & Gary Holland-BMC, "Mobile BMC Remedy ITSM" 10:00 - 10:15 Break 10:15 - 11:00 Cliff O'Neal, Micro Focus,"Load Testing Remedy with SilkPerformer" 11:00 - 11:45 Lenny Warren, RMI, "Working with BMC Remedy 7.5 Developer Studio" 11:45 - 12:00 Betina Lose, Meeting Close There is no formal membership sign up, but you will need to RSVP to me in order to get on BAH's security access list. Please send me email by Monday 19 October 2009 if you think you will attend with the following information: . First Name . Last Name . Company you work for . Whether or not you are a foreign national This information will be provided to BAH's security department. You will be given a conference badge at the meeting with proper photo ID. Those who have not RSVPed will not be admitted to the meeting as your name, company and foreign national status must be submitted to BAH a few days ahead of time. WARUG meetings are for anyone interested in the BMC Remedy products and related tools. Please also visit www.warug.org for detailed information about WARUG and a list of past meeting topics. We look forward to seeing you on 23 October! --BL ____________________________________________________ Betina Lose, President/Software Engineer Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) Certified ITIL V3 Foundation Bleeding Edge Technologies, LLC 18411 Kingsmill Street, Leesburg, VA 20176 703-855-6989 Chairperson, WARUG www.warug.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091017/50ed7530/attachment-0001.html From BOyefeso at dpscs.state.md.us Tue Oct 20 08:32:51 2009 From: BOyefeso at dpscs.state.md.us (Oyefeso, Bola) Date: Tue Oct 20 08:33:44 2009 Subject: [WARUG] RE: WARUG Digest, Vol 32, Issue 4 In-Reply-To: <20091018015911.236FC1756D77@isaac.bleeding-edge.com> References: <20091018015911.236FC1756D77@isaac.bleeding-edge.com> Message-ID: Hi Betina, I will be attending. Bola Oyefeso State of Maryland Bola Oyefeso -----Original Message----- From: warug-bounces@warug.org [mailto:warug-bounces@warug.org] On Behalf Of warug-request@warug.org Sent: Saturday, October 17, 2009 9:59 PM To: warug@warug.org Subject: WARUG Digest, Vol 32, Issue 4 Send WARUG mailing list submissions to warug@warug.org To subscribe or unsubscribe via the World Wide Web, visit http://isaac.bleeding-edge.com/mailman/listinfo/warug or, via email, send a message with subject or body 'help' to warug-request@warug.org You can reach the person managing the list at warug-owner@warug.org When replying, please edit your Subject line so it is more specific than "Re: Contents of WARUG digest..." Today's Topics: 1. REMINDER: *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, VA *** (Betina Lose) 2. LAST CHANCE TO RSVP: *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, VA *** (Betina Lose) ---------------------------------------------------------------------- Message: 1 Date: Wed, 14 Oct 2009 18:00:34 -0400 From: Betina Lose Subject: [WARUG] REMINDER: *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, VA *** To: Message-ID: <07e801ca4d19$c1fc50a0$45f4f1e0$@com> Content-Type: text/plain; charset="us-ascii" Dear WARUG Listers - Our next Washington D.C. Area Remedy Users Group (WARUG) meeting will be held on Friday 23 October 2009 again at the Booz Allen Hamilton building at 8283 Greensboro Drive, Mclean, VA 22102. The agenda for the meeting is as follows: 9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome 9:15 - 10:00 Alex Sapp-Aeorprise & Gary Holland-BMC, "Mobile BMC Remedy ITSM" 10:00 - 10:15 Break 10:15 - 11:00 Cliff O'Neal, Micro Focus,"Load Testing Remedy with SilkPerformer" 11:00 - 11:45 Lenny Warren, RMI, "Working with BMC Remedy 7.5 Developer Studio" 11:45 - 12:00 Betina Lose, Meeting Close There is no formal membership sign up, but you will need to RSVP to me in order to get on BAH's security access list. Please send me email by 16 October 2009 if you think you will attend with the following information: . First Name . Last Name . Company you work for . Whether or not you are a foreign national This information will be provided to BAH's security department. You will be given a conference badge at the meeting with proper photo ID. WARUG meetings are for anyone interested in the BMC Remedy products and related tools. Please also visit www.warug.org for detailed information about WARUG and a list of past meeting topics. We look forward to seeing you on 23 October! --BL ____________________________________________________ Betina Lose, President/Software Engineer Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) Certified ITIL V3 Foundation Bleeding Edge Technologies, LLC 18411 Kingsmill Street, Leesburg, VA 20176 703-855-6989 Chairperson, WARUG www.warug.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091014/54e1 d1bd/attachment-0001.html ------------------------------ Message: 2 Date: Sat, 17 Oct 2009 21:58:48 -0400 From: Betina Lose Subject: [WARUG] LAST CHANCE TO RSVP: *** WARUG-23 October 2009-8am to 1pm-BAH Auditorium-Mclean, VA *** To: Message-ID: <006c01ca4f96$8b66a890$a233f9b0$@com> Content-Type: text/plain; charset="us-ascii" Dear WARUG Listers - Last chance to sign up for our next Washington D.C. Area Remedy Users Group (WARUG) meeting will be held on Friday 23 October 2009 again at the Booz Allen Hamilton building at 8283 Greensboro Drive, Mclean, VA 22102. The agenda for the meeting is as follows: 9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome 9:15 - 10:00 Alex Sapp-Aeorprise & Gary Holland-BMC, "Mobile BMC Remedy ITSM" 10:00 - 10:15 Break 10:15 - 11:00 Cliff O'Neal, Micro Focus,"Load Testing Remedy with SilkPerformer" 11:00 - 11:45 Lenny Warren, RMI, "Working with BMC Remedy 7.5 Developer Studio" 11:45 - 12:00 Betina Lose, Meeting Close There is no formal membership sign up, but you will need to RSVP to me in order to get on BAH's security access list. Please send me email by Monday 19 October 2009 if you think you will attend with the following information: . First Name . Last Name . Company you work for . Whether or not you are a foreign national This information will be provided to BAH's security department. You will be given a conference badge at the meeting with proper photo ID. Those who have not RSVPed will not be admitted to the meeting as your name, company and foreign national status must be submitted to BAH a few days ahead of time. WARUG meetings are for anyone interested in the BMC Remedy products and related tools. Please also visit www.warug.org for detailed information about WARUG and a list of past meeting topics. We look forward to seeing you on 23 October! --BL ____________________________________________________ Betina Lose, President/Software Engineer Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) Certified ITIL V3 Foundation Bleeding Edge Technologies, LLC 18411 Kingsmill Street, Leesburg, VA 20176 703-855-6989 Chairperson, WARUG www.warug.org -------------- next part -------------- An HTML attachment was scrubbed... URL: http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091017/50ed 7530/attachment.html ------------------------------ _______________________________________________ WARUG mailing list WARUG@warug.org http://isaac.bleeding-edge.com/mailman/listinfo/warug End of WARUG Digest, Vol 32, Issue 4 ************************************ From betina at bleeding-edge.com Sun Oct 25 10:27:14 2009 From: betina at bleeding-edge.com (Betina Lose) Date: Sun Oct 25 10:34:58 2009 Subject: [WARUG] *** WARUG 10/23/2009-Presentation-ARS75 Dev Studio-Lenny Warren *** Message-ID: <058f01ca557f$3fdd8490$bf988db0$@com> Skipped content of type multipart/alternative-------------- next part -------------- A non-text attachment was scrubbed... Name: ARS75DevStudioClient.zip Type: application/octet-stream Size: 2159964 bytes Desc: not available Url : http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091025/e42a2131/ARS75DevStudioClient-0001.obj From betina at bleeding-edge.com Sun Oct 25 10:33:39 2009 From: betina at bleeding-edge.com (Betina Lose) Date: Sun Oct 25 10:41:22 2009 Subject: [WARUG] *** WARUG 10/23/2009 Presentation-Load Testing w/SilkPerformer-Cliff O'Neal-MicroFocus *** Message-ID: <059501ca5580$254bf430$6fe3dc90$@com> Skipped content of type multipart/alternative-------------- next part -------------- A non-text attachment was scrubbed... Name: WARUG-102309-SilkPerformer-Remedy75-MicroFocus.zip Type: application/octet-stream Size: 1806043 bytes Desc: not available Url : http://isaac.bleeding-edge.com/pipermail/warug/attachments/20091025/22531c62/WARUG-102309-SilkPerformer-Remedy75-MicroFocus-0001.obj From itilxpert at gmail.com Wed Oct 28 16:22:16 2009 From: itilxpert at gmail.com (Alef Girma) Date: Wed Oct 28 16:22:33 2009 Subject: [WARUG] *** WARUG 10/23/2009-Presentation-ARS75 Dev Studio-Lenny Warren *** In-Reply-To: <058f01ca557f$3fdd8490$bf988db0$@com> References: <058f01ca557f$3fdd8490$bf988db0$@com> Message-ID: <53b91d520910281322t4deb1e6ekadeaa610e7861569@mail.gmail.com> Hello, Would anyone have an example of the steps taken for implementing the Incident Mangagement module (7.5). I'm putting together a project plan. Thanks, Alef On Sun, Oct 25, 2009 at 10:27 AM, Betina Lose wrote: > Dear WARUG Listers ? > > > > Attached, please find Lenny Warren?s presentation on the ARS75 Dev Studio > from our 10/23/2009 Washington D.C. Area Remedy Users Group (WARUG) meeting. > > > > --BL > > *____________________________________________________* > > *Betina Lose, *President/Software Engineer > > Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) > > Certified ITIL V3 Foundation > > *Bleeding Edge Technologies, LLC* > > 18411 Kingsmill Street, Leesburg, VA 20176 > > 703-855-6989 > > > > Chairperson, WARUG > > www.warug.org > > > > > > _______________________________________________ > WARUG mailing list > WARUG@warug.org > http://isaac.bleeding-edge.com/mailman/listinfo/warug > > -- Alef Girma 571-594-4772 (cell) itilxpert@gmail.com ITIL Practitioner Member itSMF USA -------------- next part -------------- An HTML attachment was scrubbed... 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