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<p class=MsoNormal>Dear WARUG Listers –<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>It’s not too late to let me know you’re coming to
the <b>Washington D.C. Area Remedy Users Group</b> (WARUG) meeting this <b>Friday
24 October 2008</b> at the <b>Booz Allen Hamilton</b> building in <b>Mclean, VA</b>.
<span style='color:#1F497D'> </span>Please provide me your First and Last Name
and the company you represent in order to add you to the BAH access list and
have a badge made for you. Badges will be picked up at the meeting.<o:p></o:p></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal>The agenda for the <b>Friday 24 October 2008 WARUG</b>
meeting is as follows:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:9.0pt'> 9:00 -
9:15 </span><span
style='font-family:"Courier New";letter-spacing:-1.0pt'>Betina Lose</span>,
<span style='font-family:"Arial","sans-serif"'>WARUG Chairperson, </span> Welcome<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt'>
9:15 – 10:00 </span><span
style='font-family:"Courier New"'>Jeff Mikulas,</span> <span style='font-family:
"Arial","sans-serif"'>BMC,</span><i>“Identity Management w/ Service
Request Management”<o:p></o:p></i></p>
<p class=MsoNormal><i><span style='font-size:9.0pt'><o:p> </o:p></span></i></p>
<p class=MsoBodyTextIndent style='margin-left:0in'><span style='font-size:9.0pt'>
10:00 – 10:15 </span>Break<o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt'>
10:15 – 11:00 </span><span
style='font-family:"Courier New"'>Mark Herring</span>, <span
style='font-family:"Arial","sans-serif"'>Abydos,</span><i> “Analyzing,
Documenting, Editing and Graphically Presenting <o:p></o:p></i></p>
<p class=MsoNormal style='text-autospace:none'><i>
Workflow Rules with Abydos Analyser”<o:p></o:p></i></p>
<p class=MsoNormal><span style='font-size:9.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt'> 11:00 –
11:45 </span><span style='font-family:
"Courier New"'>David Quinn,</span> <span style='font-family:"Arial","sans-serif"'>BMC,
</span><i>“BMC Remedy Updates (ARS 7.5 Update, Recent Acquisitions, New
Pricing Model,</i><i><span style='font-size:10.0pt'><o:p></o:p></span></i></p>
<p class=MsoNormal><i>
General Sizing Guidelines, Things to Consider when Installing ITSM 7,
Q&A)”<o:p></o:p></i></p>
<p class=MsoNormal><span style='font-size:9.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt'> 11:45 -
12:00 </span><span
style='font-family:"Courier New";letter-spacing:-1.0pt'>Betina Lose,</span>
Meeting Close<span style='font-size:10.0pt'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>WARUG meetings are open to anyone interested in the BMC
Remedy and related products. Meetings are free of charge for both the
attendees and the presenters.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Looking forward to seeing everyone on Friday, 24 October.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>--BL<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>____________________________________________________<o:p></o:p></b></p>
<p class=MsoNormal><b>Betina Lose, </b>President/Software Engineer<o:p></o:p></p>
<p class=MsoNormal>Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)<o:p></o:p></p>
<p class=MsoNormal>Certified ITIL V3 Foundation<o:p></o:p></p>
<p class=MsoNormal><i>Bleeding Edge Technologies, LLC<b><o:p></o:p></b></i></p>
<p class=MsoNormal>18411 Kingsmill Street<o:p></o:p></p>
<p class=MsoNormal>Leesburg, VA 20176<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Chairperson, WARUG<o:p></o:p></p>
<p class=MsoNormal><a href="http://www.warug.org">www.warug.org</a><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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