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<p class=MsoNormal>Dear WARUG Listers –<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Concerning<span style='color:#1F497D'> </span>the <b>Washington
D.C. Area Remedy Users Group</b> (WARUG) meeting this <b>Friday 24 October 2008</b>
at the <b>Booz Allen Hamilton</b> building in <b>Mclean, VA</b><span
style='color:#1F497D'>, </span>thank you to everyone who has RSVPed. If
you sent me email, please know that you are on the list and will be admitted to
the meeting (whether I’ve emailed you back or not). If you have not
yet RSVPed and would like to attend the meeting, please email me providing your
First and Last Name and the company you represent in order to add you to the
BAH access list and have a badge made for you. Badges will be picked up
at the meeting.<span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal>The agenda for the <b>Friday 24 October 2008 WARUG</b>
meeting is as follows:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:9.0pt'> 9:00 -
9:15 </span><span
style='font-family:"Courier New";letter-spacing:-1.0pt'>Betina Lose</span>,
<span style='font-family:"Arial","sans-serif"'>WARUG Chairperson, </span> Welcome<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt'>
9:15 – 10:00 </span><span
style='font-family:"Courier New"'>Jeff Mikulas,</span> <span style='font-family:
"Arial","sans-serif"'>BMC,</span><i>“Identity Management w/ Service
Request Management”<o:p></o:p></i></p>
<p class=MsoNormal><i><span style='font-size:9.0pt'><o:p> </o:p></span></i></p>
<p class=MsoBodyTextIndent style='margin-left:0in'><span style='font-size:9.0pt'>
10:00 – 10:15 </span>Break<o:p></o:p></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:9.0pt'>
10:15 – 11:00 </span><span
style='font-family:"Courier New"'>Mark Herring</span>, <span
style='font-family:"Arial","sans-serif"'>Abydos,</span><i> “Analyzing,
Documenting, Editing and Graphically Presenting <o:p></o:p></i></p>
<p class=MsoNormal style='text-autospace:none'><i>
Workflow Rules with Abydos Analyser”<o:p></o:p></i></p>
<p class=MsoNormal><span style='font-size:9.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt'> 11:00 –
11:45 </span><span style='font-family:
"Courier New"'>David Quinn,</span> <span style='font-family:"Arial","sans-serif"'>BMC,
</span><i>“BMC Remedy Updates (ARS 7.5 Update, Recent Acquisitions, New
Pricing Model,</i><i><span style='font-size:10.0pt'><o:p></o:p></span></i></p>
<p class=MsoNormal><i>
General Sizing Guidelines, Things to Consider when Installing ITSM 7,
Q&A)”<o:p></o:p></i></p>
<p class=MsoNormal><span style='font-size:9.0pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt'> 11:45 -
12:00 </span><span
style='font-family:"Courier New";letter-spacing:-1.0pt'>Betina Lose,</span>
Meeting Close<span style='font-size:10.0pt'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>WARUG meetings are open to anyone interested in the BMC
Remedy and related products. Meetings are free of charge for both the
attendees and the presenters.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Looking forward to seeing everyone on Friday, 24 October.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>--BL<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>____________________________________________________<o:p></o:p></b></p>
<p class=MsoNormal><b>Betina Lose, </b>President/Software Engineer<o:p></o:p></p>
<p class=MsoNormal>Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)<o:p></o:p></p>
<p class=MsoNormal>Certified ITIL V3 Foundation<o:p></o:p></p>
<p class=MsoNormal><i>Bleeding Edge Technologies, LLC<b><o:p></o:p></b></i></p>
<p class=MsoNormal>18411 Kingsmill Street<o:p></o:p></p>
<p class=MsoNormal>Leesburg, VA 20176<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Chairperson, WARUG<o:p></o:p></p>
<p class=MsoNormal><a href="http://www.warug.org">www.warug.org</a><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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