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<p class=MsoNormal>Dear WARUG Listers –<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We have a wonderful opportunity to visit with <b>Doug
Mueller</b>, a <b>Remedy co-founder</b> and ARS architect in <b>D.C. on
11/13/2008</b>. Please see the following information provided by Nick Miles
at RightStar:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>-------------------------------Remedy Co-Founder to Speak in
D.C.---------------------------------------<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Remedy co-founder Doug Mueller is coming to Washington, D.C.
as the featured speaker at a lunchtime seminar, Making ITIL a Reality. He will
be leading a panel discussion of Remedy users on their real-life experiences
implementing the ITIL framework. The seminar takes place Thursday, November 13
aboard the cruise ship Odyssey on the Potomac River. For more information and
to register, visit <a
href="http://www.rightstarsystems.com/eventDetails.aspx?id=390">http://www.rightstarsystems.com/eventDetails.aspx?id=390</a>.
This event is open to the local Remedy community and there is no charge to
attend.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>--BL<o:p></o:p></p>
<p class=MsoNormal><b>____________________________________________________<o:p></o:p></b></p>
<p class=MsoNormal><b>Betina Lose, </b>President/Software Engineer<o:p></o:p></p>
<p class=MsoNormal>Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)<o:p></o:p></p>
<p class=MsoNormal>Certified ITIL V3 Foundation<o:p></o:p></p>
<p class=MsoNormal><i>Bleeding Edge Technologies, LLC<b><o:p></o:p></b></i></p>
<p class=MsoNormal>18411 Kingsmill Street<o:p></o:p></p>
<p class=MsoNormal>Leesburg, VA 20176<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Chairperson, WARUG<o:p></o:p></p>
<p class=MsoNormal>www.warug.org<o:p></o:p></p>
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