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<TITLE>Approval Mappings 7.05 p002</TITLE>
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<P><FONT SIZE=2 FACE="Arial">Hello,</FONT>
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<P> <FONT SIZE=2 FACE="Arial">I attended the last WARUG meeting and noticed several folks who are implementing 7.5 and I wanted to query your responses on some findings that I have uncovered with Approval Mappings form and AP:Role form.</FONT></P>
<P> <FONT SIZE=2 FACE="Arial">On the Approval Mappings form is a selection field that allows you to select the type of approver for the mapping, with values:</FONT></P>
<P> <FONT SIZE=2 FACE="Arial">1. Individual</FONT>
<BR> <FONT SIZE=2 FACE="Arial">2. Group (Support)</FONT>
<BR> <FONT SIZE=2 FACE="Arial">3. Inherent Group/Role</FONT>
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<P> <FONT SIZE=2 FACE="Arial">Inherent Group/Role allows you to select any of the Change assignment groupings to be considered as an approver (Individuals with Change Approver function role within the group). </FONT></P>
<P> <FONT SIZE=2 FACE="Arial">The 1 item that seems to be missing that was there from previous versions is AP:Role created groups. I understand the premise of the AP:Role form is to capture those individuals with change management functional roles and allows the approval engine and change assignment grouping menus to use these system created records for workflow functionality. But…if I create an AP:Role such as "Tech Managers" and place valid approvers within the role from other support groups designations. I don't see how out of the box to use the new role in the Approval Mappings form.</FONT></P>
<P> <FONT SIZE=2 FACE="Arial">I have come up with a workaround using the OOTB functionality but it is cumbersome and requires a small add-on customization to the Support Group form. I'd be interested if others have come to this finding and/or know of a way to do this that I may be missing.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Thanks,</FONT>
<BR><FONT SIZE=2 FACE="Arial">Ken LaPierre</FONT>
<BR><FONT SIZE=2 FACE="Arial">DOJ/JMD/ESS</FONT>
<BR><FONT SIZE=2 FACE="Arial">Sr. Remedy Consultant</FONT>
<BR><FONT SIZE=2 FACE="Arial">Intelligent Decisions</FONT>
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