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<p class=MsoNormal>Dear WARUG Listers &#8211;<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Last chance to sign up for our next Washington D.C. Area
Remedy Users Group (WARUG) meeting will be held on <b>Friday 23 October 2009</b>
again at the Booz Allen Hamilton building at 8283 Greensboro Drive, Mclean, VA
22102.&nbsp; The agenda for the meeting is as follows:<o:p></o:p></p>

<p class=MsoNormal><span style='font-size:9.0pt;color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt'>&nbsp;&nbsp;
9:00 - 9:15&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-family:"Courier New";letter-spacing:-1.0pt'>Betina Lose</span>,&nbsp;
<span style='font-family:"Arial","sans-serif"'>WARUG Chairperson, </span>&nbsp;Welcome<o:p></o:p></p>

<p class=MsoNormal style='margin-left:.5in;text-autospace:none'><span
style='font-size:9.0pt'>&nbsp;&nbsp; 9:15 &#8211;
10:00&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-family:"Courier New"'>Alex Sapp-</span><span style='font-family:
"Arial","sans-serif"'>Aeorprise</span><span style='font-family:"Courier New"'>
&amp; Gary Holland</span>-<span style='font-family:"Arial","sans-serif"'>BMC,</span><i>
&#8220;Mobile BMC Remedy ITSM&#8221;<o:p></o:p></i></p>

<p class=MsoBodyTextIndent style='mso-margin-top-alt:0in;margin-right:0in;
margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt'><span
style='font-size:9.0pt'>&nbsp; 10:00 &#8211;
10:15&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>Break<o:p></o:p></p>

<p class=MsoNormal style='margin-left:.5in;text-autospace:none'><span
style='font-size:9.0pt'>&nbsp; 10:15 &#8211;
11:00&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-family:
"Courier New"'>Cliff O&#8217;Neal,</span> <span style='font-family:"Arial","sans-serif"'>Micro
Focus,</span><i>&#8220;Load Testing Remedy with SilkPerformer&#8221;<o:p></o:p></i></p>

<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt'>&nbsp;
11:00 &#8211; 11:45&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-family:"Courier New"'>Lenny Warren</span><span style='font-size:
9.0pt'>,&nbsp; </span><span style='font-family:"Arial","sans-serif"'>RMI, </span><i>&#8220;Working
with BMC Remedy 7.5 Developer Studio&#8221;</i><i><span style='font-size:10.0pt'><o:p></o:p></span></i></p>

<p class=MsoNormal style='margin-left:.5in'><span style='font-size:9.0pt'>&nbsp;
11:45 - 12:00&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span
style='font-family:"Courier New";letter-spacing:-1.0pt'>Betina Lose,</span>
Meeting Close<span style='font-size:10.0pt'><o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal>There is no formal membership sign up, but you will need to <b>RSVP</b>
to me in order to get on BAH&#8217;s security access list.&nbsp; Please send me
email by <b>Monday 19 October 2009 </b>&nbsp;if you think you will attend with
the following information:<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
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style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]>First Name<o:p></o:p></p>

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style='font-family:Symbol'><span style='mso-list:Ignore'>&middot;<span
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style='font-family:Symbol'><span style='mso-list:Ignore'>&middot;<span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]>Whether or not you are a foreign national<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>This information will be provided to BAH&#8217;s security
department.&nbsp; You will be given a conference badge at the meeting with
proper photo ID.&nbsp; &nbsp;Those who have not RSVPed will not be admitted to
the meeting as your name, company and foreign national status must be submitted
to BAH a few days ahead of time.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>WARUG meetings are for anyone interested in the BMC Remedy
products and related tools.&nbsp; Please also visit <a
href="http://www.warug.org">www.warug.org</a> for detailed information about
WARUG and a list of past meeting topics.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>We look forward to seeing you on 23 October!<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>--BL<o:p></o:p></p>

<p class=MsoNormal><b>____________________________________________________<o:p></o:p></b></p>

<p class=MsoNormal><b>Betina Lose, </b>President/Software Engineer<o:p></o:p></p>

<p class=MsoNormal>Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0)<o:p></o:p></p>

<p class=MsoNormal>Certified ITIL V3 Foundation<o:p></o:p></p>

<p class=MsoNormal><i>Bleeding Edge Technologies, LLC<b><o:p></o:p></b></i></p>

<p class=MsoNormal>18411 Kingsmill Street, Leesburg, VA 20176<o:p></o:p></p>

<p class=MsoNormal>703-855-6989<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Chairperson, WARUG<o:p></o:p></p>

<p class=MsoNormal>www.warug.org<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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